Woman sues National Lottery claiming they must pay her £1m for £10 prize

A woman is in a bitter legal row with the National Lottery owners Camelot, over whether they owe her £10 or £1million.

Joan Parker-Grennan claims the company are “bound” to pay her £1m – but they insist she is only entitled to £10.

Parker-Grennan played online after buying an Instant Win Game ticket on August 25, 2015.

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To win a prize, players must match two numbers in the “your numbers” section with the winning numbers section.

Winners will see the numbers turn white, indicating that the player had won the prize "designated by those matching numbers".

Camelot says its computer system predetermined her prize to be £10.

But between August 25 and 26, 2015, the system experienced a computer glitch showing other figures on winners' screens.

Two numbers with a designated prize of £10 were highlighted on her screen with a message saying: "Congratulations, you have won £10."

But the judge overseeing the latest stage of the dispute at a High Court hearing in London heard that due to the technical glitch a message stating she had won a designated prize of £1m also appeared.

Parker-Grennan says there should be summary judgment in her favour because Camelot cannot win at a trial.

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But lawyers representing the operator say there is a "real prospect" of Camelot winning at a trial, and Mrs Parker-Grennan's application should be dismissed.

Barrister Philip Hinks, leading Camelot's legal team, argued that the operator was only liable to pay the "outcome of the ticket as predetermined" by Camelot's computer system.

He said that was £10, not £1m.

"There is, at the lowest, a real prospect of Camelot successfully defending (Mrs Parker-Grennan's) claim at trial," he said in a written argument.

"It is inappropriate for (the) claim to be determined summarily."

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He said there was a "substantial" factual dispute – concerning what outcome had been predetermined by Camelot's computer system – between Mrs Parker-Grennan and Camelot, which a judge could not resolve summarily.

Barrister James Couser, representing Mrs Parker-Grennan, said there was "no real prospect of the claim being successfully defended".

"The dispute between the parties is actually quite a narrow one," Mr Couser told the judge in a written argument.

"The defendant says that the terms mean that the claimant is bound by what it intended the outcome of the game to have been, despite the fact that was not what the game was programmed to do accorded with what the relevant contractual term said it could do."

He said that on the "true construction of the contract", Mrs Parker-Grennan was "entitled to judgment".

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