Rats invade family’s home carrying poison through rooms and covering bath in poo

A mum says she's "terrified" of being in her own home as a horde of rats have overrun the property.

Kathryn Bottrill, 28, has had to move her family out of the home in Seaham, County Durham after the rodents caused thousands of pounds worth of damage.

The mum-of-two says they have been made "homeless" by the infestation, which started around nine weeks ago when the rats started coming in through holes in her garden shed and loft.

Since then the vermin have managed to destroy furniture in the home, eat through clothes including the kids' school uniforms and leave droppings everywhere, reports ChronicleLive.

Kathryn said: "Hearing the rats at night when I'm trying to go to sleep has been absolutely terrifying. The kids don't want to be there, they are absolutely petrified.

"I haven't lived in the property for three weeks now. Me and my kids have basically been homeless going from house to house."

Kathryn said she has reported the problem to Seaham housing association, Believe Housing, and contractors have been out to fill entry holes.

Durham County Council pest control officers have also been to the property every week since the issue was reported, but she claims the problem has not been solved.

"They can't understand how the rats are getting in the house now," she said.

"The rats are not taking to the poison left in the kitchen and the loft. Rats are carrying the poison throughout the house with them and it got on to the kids' bedding and everything.

"If I was to have a bath I would be lying on top of rat droppings."

Kathryn is calling on Believe Housing to rehouse her family and pay for the damaged items.

Nik Turner, executive director communities and customer services at Believe Housing, said: "Durham County Council treated the issue and we carried out work to block the rodent access and had the house deep cleaned.

"We were about to start remedial work when it was reported that, unfortunately, rats had found a different way into the property. We have extended our surveys to establish the source of the problem and are working hard to resolve it as soon as possible.

"During this time, we offered the family temporary accommodation, but they were able to stay with relatives. We understand how upsetting this situation must be and continue to support the customer so the family can safely and happily return to their home."

Durham County Council also confirmed it will continue to work on the infestation "until the matter has been resolved".

Ian Hoult, Durham County Council’s neighbourhood protection manager, said: "We are aware of the situation and are carrying out pest control work on behalf of Believe Housing.

"We have been attempting to resolve the issue through treatment, however, we have not been able to access the property on a number of agreed visits, which is essential for the treatment’s success.

"During the course of the visits we have been able to complete, we have identified how the rats may be entering the property and have provided this information to Believe Housing to assist with further investigations and proofing works."

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