A man has been left fuming after not being allowed on a Ryanair flight to Portugal – despite having a year left on his passport.
Ian Glover, 66, was meant to be jetting off to sunny Faro on Monday (April 25) but was turned away whilst trying to check in his luggage at East Midlands Airport.
The retired chartered surveyor from Allestree, Derbyshire renewed his passport at the start of 2012, meaning that it was due to expire in April 2023.
However, Mr Glover says a staff member at the check-in desk told him that it wasn't valid, reports DerbyshireLive.
He explained: "She said that your passport isn’t valid. I said it was because I looked at the Government website and it said that it shouldn’t have been issued more than ten years ago. It was issued in July 2012.
"It also stated you needed to have three months from expiry, and the expiry is April 6 2023."
Mr Glover claims he was told by the Ryanair worker that the three months after travelling would also need to be within 10 years of the passport being issued.
As Mr Glover was planning on returning to the UK in May, three months after this date would be in August 2022, more than 10 years after his passport was first issued.
Mr Glover says his main issue is how unclear the Government's website is.
He said: "The language the Government website uses – ‘it may need’, ‘it might be’ – I’ve just gone on the passport validity. I had loads of time left on my passport."
The Government website states that in order to enter Portugal, a UK citizen’s passport must satisfy two conditions – be less than 10 years from the date of issue, and be valid for at least three months after the date you leave.
But it also adds that for some countries in the Schengen area of Europe the extra three-month rule may also apply.
Mr Glover was encouraged by the Ryanair assistant to ask the Jet2 desk if the same rules applied to them, and they said he would be able to fly with them the next day (April 26).
"They [Jet2] said I was fine to come back on my original ticket because I would be coming back into the UK and they’re okay with passports being like that," Mr Glover said.
He urged people to make themselves aware of the restrictions, adding that "there are going to be a lot of people" disappointed at airports this summer.
He also praised the "pleasant" lady on the Ryanair desk for recommending Jet2 and making his holiday possible.
A spokesperson for Ryanair said: "Ryanair complies with all European Commission travel regulations and passengers travelling between the EU and the UK after the end of the transition period must have a passport that is not valid for more than 10 years.
"These T&C’s are available here on Ryanair.com.
"In the instance of Mr. Glover – he was correctly denied boarding to his flight to Faro. Considering the 10-year rule, his passport would be expiring on July 6, 2022.
"As the passenger was returning from the Schengen Area on May 4, 2022, we calculate 3 months from this date – which is August 4 2022, and unfortunately his passport would have been expired."
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