An Amazon customer has slammed the retailer after they allegedly sent her and her high-risk husband a parcel covered in "bloody fingerprints".
Hazel Broadie, 31, shared images showing how her parcel was delivered on Sunday covered in red stains.
The mum, from Manchester, fears the contamination could risk the health of husband Chris, 28, who is currently undergoing chemotherapy for a rare spine condition.
Images show the box with two red smears along the edge of the parcel, which Hazel has suggested look like fingerprints.
A concerned Hazel took to Amazon's Facebook page to complain saying: "So Amazon you deliver a parcel covered in blood in a lockdown area during a pandemic.
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"You then refuse a refund until said box has been collected by Hermes. I have to print a label; I have no printer.
"You expect me to keep said box in my home where my children are and my husband who is high risk until it's collected.
"What parcel company would accept this parcel from me covered in blood during a pandemic. Absolutely disgusting Amazon and absolutely disgusting customer service.
"This is disgraceful. I haven't even opened it. It's vile."
The shocking images prompted one user to reply saying: "They are so useless. That's disgusting! I wouldn't dare bring that in my house. That is just wrong."
Speaking today, Hazel said: "The post office would not accept a parcel covered in blood due to the coronavirus and I'm in a lockdown area.
"I know it's blood by the colour and also on one of the smears of blood is someone's fingerprint.
"I'm disgusted they won't sort it out until I have sent it back but no delivery company will touch it.
"My husband is fine, due to him shielding, but doing poorly from the treatment.
"Amazon wanted me to keep the parcel indoors so it doesn't get stolen even after me explaining about my husband.
"Health and safety would class the parcel as hazardous waste and would put it in a yellow bag for disposal because it's not our blood.
"Amazon wanted me to take it to the post office, they refused to collect the item even though I got same day delivery from them. It's madness."
She also added that Amazon had since been in touch to offer a refund for her items and are now launching an investigation.
An insider for the company confirmed they have resolved the issue with Hazel and offered a full refund, as well as a gesture of goodwill.
Amazon declined to comment.
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