Air Canada passengers BOOTED off flight for refusing to sit in seats

Disgusted passengers are BOOTED from Air Canada flight after refusing to sit in vomit-covered seats – which were ‘cleaned’ by sprinkling coffee grounds and spraying perfume

• The two passengers, whose chairs and seatbelts were still wet with vomit residue, complained before the flight took off but they were kicked off
• Air Canada admitted that the passengers did not receive the ‘standard of care’ expected from the airline

Two women were booted off of an Air Canada flight on the first leg of their journey to Vienna after refusing to sit in vomit-covered seats for a five-hour flight.

Air Canada staff had sprayed perfume and left coffee grounds in the seat pouches in a bid to remove the stench on the flight from Las Vegas to Montreal on August 26 that was caused by passengers on an earlier trip.

The two passengers – whose chairs and seatbelts were still wet with vomit residue – complained about the dire conditions before the flight took off. But the attendants said there was nothing they could do because the airplane was full.

The pilot then marched down to the two ladies and told them they would be escorted off the flight and put on a no-fly list for being ‘rude’ to the air hostesses. 

Witnesses sitting behind the women said they were not rude at any point, despite having every reason to be after being forced to sit in the rancid seats. 

Air Canada staff had sprayed perfume and left coffee grounds in the seat pouches in a bid to remove the stench on the flight from Las Vegas to Montreal on August 26 that was caused by passengers on an earlier trip

Susan Benson (pictured) was a witness on the Air Canada flight. She said she was sitting in the row behind the two women who were subjected to the ordeal on August 26

Air Canada admitted that the passengers did not receive the ‘standard of care’ expected from the airline. But the ordeal has caused many online to vow to boycott the company because of the poor treatment.  

Susan Benson, who was on flight AC1706 from Las Vegas to Montreal, wrote on social media: ‘So we recently flew with Air Canada from Las Vegas to Montreal. 

‘Seated in front of us were two ladies and a gentleman who were struggling to get seated. There was a bit of a foul smell but we didn’t know at first what the problem was. 

‘Apparently, on the previous flight someone had vomited in that area. Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean.’

Benson said that the airline had tried to mask the smell of vomit by putting coffee grinds in the seat pouch and spraying perfume in the area – but it clearly did not work. 

She added: ‘When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do. 

‘The passengers said they couldn’t possibly be expected to sit in vomit for five hours. 

‘They argued back-and-forth for several minutes and then the flight attendant said she would get her supervisor. 

‘The supervisor reiterated the same thing. We are sorry, but you have to, it’s a full flight and there’s no other seats available. The passengers asked if they could at least have blankets to sit on and wipes to clean more themselves. 

‘Reluctantly they were given blankets wipes and more vomit bags. The best Air Canada could do.’

After getting the passengers blankets and wipes, Benson said that the pilot came down from the cockpit himself and addressed the complaining flyers.

She said that they were left with two options.

Eventually, they were escorted off the flight ‘for refusing to sit in vomit for five hours.’  

Benson added: ‘The pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list!

‘When they asked why he said they were rude to the flight attendant. They were certainly not! They were upset and firm, but not rude! 

‘The passenger beside them explain to the pilot that they have literal vomit in their seats and as a police officer they would never treat people like that. 

‘He explained that they were not rude just upset. The pilot got up and walked to the front of the plane. Next thing we know Security comes down the aisle and escorted the two ladies off the plane! For what? Refusing to sit in vomit for five hours! 

‘Air Canada literally expects passage to sit in vomit or be escorted off the plane and placed on a no-fly list!  

‘I have no idea if they were actually placed on the no-fly list or not. I cannot stop thinking about these two ladies. They did nothing wrong. 

‘They were flying to Vienna via Montreal. I am ashamed to be a Canadian and ashamed of Air Canada. I would like for as many people as possible to share this. 

‘I have already complained to Air Canada directly and placed it on other social media platforms. I hope they find a good lawyer and sue the pants off Air Canada.

‘Shame on you Air Canada! shame on you!’

Air Canada said in a statement: ‘We are reviewing this serious matter internally and have followed up with the customers directly as our operating procedures were not followed correctly in this instance. 

‘This includes apologizing to these customers, as they clearly did not receive the standard of care to which they were entitled, and addressing their concerns.

‘We remain in contact with them about this matter.’

One person, after hearing about the ordeal on social media, wrote: ‘There was a simple solution. Delay boarding of the flight until the seats, seat belts, trays, etc., could be thoroughly cleaned and disinfected and the area fumigated. 

‘This was a health risk to passengers and should have been treated as a bio hazardous situation, so delay of flight totally appropriate decision.’

Another added: ‘This was not handled correctly by Air Canada. The company should always be prepared to handle the cleanup of vomit in a medically health sanitary manner. 

‘Possibly all the passengers were subject to a health unsanitary environment.’

And a third said: ‘I wonder what the pilot or the security people would have done if they were required to sit in those seats!!! disgusting!!!’

A fourth furious person added: ‘Vomit like blood and feces, is a biohazardous waste. They were ready to subject these 2 women to possibly infected matter. 

‘The Canadian Health Department should close the airline down.’ 

Another wrote: ‘Total d**k, who should lose his license and never be allowed the responsibility of getting passengers safely to their destination.’ 

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